Cloud-based, mobile-enabled and social
Scale up, spin off, adopt new business models, quickly and easily.
Real-time analytics & Dashboards with easily accessible reports and key per-formance indicators. Vital business data is analyzed and displayed from right within the system.
Your core business system now becomes your customer-facing commerce system with a customizable, customer-specific, pixel perfect experience.
With every NetSuite upgrade, your configurations and customization migrate seam-lessly. Imagine that.
manage opportunities across status, potential revenue, key contacts, notes, related documents and more
Enable effective collaboration and team selling to streamline the sales cycle.
Get visibility into pipeline and forecasts making sales more predictable.
A true 360-degree view of the customer, including sales, support cases and financial transactions.
Get true forecast visibility—not just pipeline—with integrated order management.
Automate the business processes associated with customer support case assignment, management and escalation
Support teams can access customer information anytime, anywhere to drive customer satisfaction and retention.
Deliver a high-quality, high-touch experience for customers while reducing the cost of customer care with a robust knowledge base in a customer portal.
Accelerate case resolution time by providing support reps with complete customer visibility with appropriate case assignments.
Empower sales, service and support reps to upsell and cross-sell better with complete access to cross-functional customer data.
create and track highly targeted marketing campaigns based on demographics, purchase trends, response patterns and support histories.
Streamline execution of marketing campaigns across multiple channels, including website, email, events and social media.
Align marketing and sales goals to improve collaboration by quickly converting leads into customers.
Deliver highly relevant content to prospects at the right time guiding them through the buying cycle.
Gain insight into campaign performance and ROI with analytics.
Access the latest business reports and business metrics.
Improve business performance with real-time metrics and role-based dashboards.
Maximize productivity and effectiveness of sales reps with real-time data.
Improve service with a 360-degree view of your customer—anytime, everywhere.
Enable out-of-office resolution on mobile devices.
NetSuite has given us the flexibility that we always wanted, but never got from other ERP systems. Having previously implemented multiple systems in our group, we can safely say that NetSuite proved to be the best solution for us!
The implementation team at KPI went beyond the traditional “modular system” approach. They actually listened to what we wanted, designed bespoke workflows and completely automated our processes, even those where we didn’t think any major improvements could be made. Thank you KPI, for spending your time and effort and going the extra mile to satisfy our business needs. Highly recommended!
Hillary W. Pinto
Al Faris Equipment Rentals LLC
“Being a relatively tech-savvy enterprise, we found it frustrating that our shipping quotation and booking processes were antiquated and manual. NetSuite gave us the perfect solution to manage these process effectively, and more importantly, in an automated manner. KPI, who designed the automated workflows, took up the challenge and delivered! They analysed our quotation and booking management, and customised NetSuite to suit our specific needs. I recommend KPI to firms in any industry, who would like to implement a custom solution rather than an ‘install and work with what you have’ method.”
Al Sharqi Shipping Co LLC